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Transportation

What does overbooking mean?

The word overbooking means that the seats available on an aircraft are less than the number of the confirmed bookings and issued tickets for a given flight. It means that the aircraft takes off without a passenger even though he/she was at the check in or at the gate in time and with an official confirmed reservation.

Enac
European Commission


Are minimum train transport services guaranteed in case of strike?

In case of strike Trenitalia guarantees minimum transport services as a result of agreements with trade unions and as considered appropriate by the Commission responsible for guaranteeing the implementation of law 146/1990.

For local transport in particular, essential services have been planned for the peak time-bands (from 6 a.m. To 9 a.m. and from 6 p.m. To 9 p.m. Mon-Sat).

Some long-distance trains are also guaranteed on all days including holidays.

Trenitalia (National Railway Company)


Can I bring my dog with me if I travel by train?

Small dogs, cats and other small pets are allowed to travel on trains (kept in dedicated containers no larger than 70x30x50 cm ) free of charge in first and second class of all the categories of trains. For trains operated with ETR 450 carriages, the cage/box must be held on your lap.

Only one cage/box is allowed per traveller.

For individual travellers, a dog of any size can travel (with a muzzle and leash):

On IC and ICN express trains in both first and second class.

On regional trains in the aisles or platform of the last carriage except on week-days (Mon-Fri) from7:00 am to 9:00 pm. In these cases if you want to travel with your dog you have to buy a second class ticket at the price applied to the train, reduced by 50%. Guide dogs travelling with disabled people don not need a second class ticket, they travel free of charge.

Trenitalia (National Railway Company)


Can I buy a bus ticket on board of a local public bus?

It is advisable to buy the ticket before getting on the bus since not all the buses are provided with automatic ticket machines in Italy.