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Theme And Amusement Parks

These guidelines apply to permanent amusement parks and travelling shows (fairgrounds), themed parks, water parks, adventure parks, zoos (fauna, water, etc.) and other entertainment contexts in which users interact with equipment and spaces.

▪    Suitable understandable information on prevention measures must be displayed including, if needed, for non-Italian speakers, both with appropriate signs and info panels and via audio and video systems and for staff tasked with monitoring and promoting respect for prevention measures including by encouraging visitors to take responsibility for this.

▪    If possible a booking system should be provided with ticket payment and form filling online in order to avoid gatherings and a register of visitors is to be kept for 14 days, in accordance with data privacy laws. Early ticket office opening and reduced capacity may help reduce crowding for the purposes of ensuring interpersonal distancing. Cash desks must be equipped with physical barriers (e.g. screens) where these are not already present. Mandatory entrance and exit routes for areas/attractions must be set up where possible and entrance/exit turnstiles or bars modified to ensure hands-free use.

▪    Body temperature can be measured, above all in parks in which many people are present at the same time and access denied to those with temperatures of over 37.5°C.

▪    Hand cleaning products must be made available to users and staff at multiple points with use of these being mandatory before entry to/exits from each area, attraction, ticket office, toilets, etc. For water parks measures applying to swimming pools apply.

▪    Space reorganisation and ordered access must be ensured (including in queues for access to individual areas/attractions) in order to stop groups forming and ensure distances of at least one metre between users with the exception of family members and those cohabiting or for those not covered by existing interpersonal distancing regulations. This latter aspect is a matter of personal responsibility. Wrist bands with distinct colours/numbers for different family groups or other such provisions may need to be considered. Where physical exercise takes place (e.g. in adventure parks) interpersonal distances during activities must be at least two metres.

▪    Any seating areas should be organised in such a way as to encourage distances of at least one metre. except where families are concerned. With special reference to water parks, floats and dinghies should be individual use where possible with multiple dinghies to be used for family or cohabiting groups.

▪    Given the context all visitors are required to wear airway protection masks (general norms apply to children) and this also applies to staff in contact with visitors (it is the responsibility of employers to ensure employees are equipped with the individual protection required on the basis of type of duties) The visitor guidelines in this point do not apply to water parks. It should be noted that gloves cannot replace appropriate hand cleaning and must be frequently changed every time they get dirty and thrown away in recyclable waste. They must not be reused.

▪    Shared use spaces such as changing rooms, cabins, showers, toilets, and attractions, etc. must be regularly cleaned and disinfected, at least after facility closing.

▪    Equipment such as sunbeds, deckchairs and umbrellas, wetsuits, floats and audioguides, etc. must be disinfected with each client/family changeover and in any case at the end of the day.

▪    With specific reference to adventure parks general guidelines applying to sports facilities apply. Before safety equipment is put on (harnesses, helmets, etc.) clients must carefully clean their hands. Safety harnesses must be worn in such a way as to avoid direct skin contact and thus clients will need to wear suitable clothing. Special attention must be paid to cleaning and disinfecting rented helmets. After each use helmets must be cleaned (with mild soap and rinsed) and then disinfected with PT1 disinfectant suitable for skin contact (products based on sodium hypochlorite 0.05% or ethyl alcohol at 70% are advised) before being made available to further users. Disinfectants must be left to act for at least 10 minutes.

▪    For food and drinks service, sale of objects (such as merchandise, souvenirs, books) for shows as well as for swimming pools and solariums, the relevant specific information sheets must be referred to.