You are in Home / Info / Guidance Standards for Hospitality Reopening / Services For Children And Teenagers

Services For Children And Teenagers

These guidelines apply to all organised social and play activities during daytime for children and teenagers.

▪    Suitable information to parents, children, those accompanying them and any staff on all prevention measures to be adopted must be provided. Signs should be equipped with pictograms and other child-friendly methods.

▪    Agreements must be drawn up between managing bodies, staff and parents to ensure virus dissemination prevention measures are respected.

▪    A welcome area should be ensured beyond which access by parents and accompanying adults cannot be allowed.

▪    Access to such structures must ensure shift organisation designed to avoid large groups of parents and accompanying adults accumulating outside.

▪    All staff, children, parents and accompanying adults must have their body temperatures measured every day. Those with temperatures over 37.5°C must be denied access. Where their parents or accompanying adults have temperatures over 37.5°C their children will be denied access. Accompanying adults should preferably be under 60 years of age, in order to safeguard their health.

▪    Encourage staff and parents to self-monitor their own health and that of their families and keep them informed regarding the behaviour to be adopted in the event of suspected COVID-19 symptoms.

▪    Staff/child ratios should be 1:5 for children aged 5 and under, 1:7 for children aged 6 to 11 and 1:10 for teenagers aged 12 to 17.

▪    Children should be managed in stable groups over time with the same staff members where possible and intersection between different groups should be avoided.

▪    Activities which reduce prolonged contact are to be preferred, especially indoor activities at higher contagion risk. Open air activities are to be encouraged where possible.

▪    Children and teenagers must be encouraged to follow health prevention measures including using fun methods in accordance with their age and degree of autonomy and self-awareness.

▪    Airway protection masks must be used by staff and children over the age of 6. Colourful and/or patterned masks are to be preferred.

▪    Suitable hydro-alcohol solution dispensers are to be made available for frequent hand cleansing in all spaces, especially at entrances and exits.

▪    Games must be exclusive to individual groups or disinfected prior to exchange.

▪    Spaces must be thoroughly cleaned with mild detergent or disinfected with special attention being paid to toilets and surfaces touched most frequently.

▪    In covered spaces, air circulation must be ensured. As regards air conditioning, where technically possible all air circulation must be totally excluded. Where this is not technically possible natural air circulation measures must be reinforced and air filters cleaned when the air conditioning is switched off, to maintain adequate filtering/removal standards in line with Istituto Superiore di Sanità document technical guidelines.


These indications apply to services dedicated to children and adolescents, that provide for the accommodation of children and / or operators at the facility itself (e.g. scout camps, summer camps, etc.). With regard to the general part refer to all the indications relating to childcare services.

▪    Provide adequate information for parents, children and staff on all the prevention measures to be adopted, with particular attention to common areas also dedicated to overnight stays. Set up signs with pictograms and other child-friendly methods.

▪    As expected for all services dedicated to children and adolescents, it is very important that the managing body, the staff and the parents involved sign an agreement concerning the compliance with the rules for managing the services aimed at contrasting the spread of the virus. Considering the type of activity, compatibly with the age and the degree of autonomy of the minors, they must be adequately informed and sensitized to observe the hygiene-behavioural recommendations.

▪    Organize a system that avoids the gatherings of parents and carers when these are accompanying the minors before the departure. At the time of departure of the minor, the body temperature must be measured: in case of fever T> 37.5 ° C of the parent / carer, the minor will not be able to leave, as well as in the presence of any feverish or respiratory symptoms of the minor or a member of the family (this last aspect refers to the individual responsibility of the parents and falls within the above agreement).

▪    Provide, even in these contexts, the daily detection of body temperature for all operators and children. In the case of T> 37.5 ° C, the subject must be isolated from other children and staff; the subject should be assisted using suitable protective devices, taking action for a medical evaluation and he/she should return home in agreement with the parents.

▪    Establish, as expected for all services for children and adolescents, a composition of groups of children that remain as stable as possible over time, avoiding intersection activities between different groups, while also keeping the same staff in contact with the same group of children. The relationship between staff and minors is the same indicated for children and adolescents services.

▪    The common areas, where possible, must be reorganized to promote compliance with the recommended interpersonal distance. It is necessary to promote and facilitate compliance with this measure in particular in closed environments, and to encourage the differentiation of the routes within the structures, with particular attention to the common areas' entry and exit. We suggest, in this regard, to place information signs and / or to delimit the areas (for example, with stickers to be attached to the floor, balls, bands, path markers, etc.), making children and kids to feel responsible and involving them compatibly with their age and degree of autonomy.

▪    The organization of the rooms must allow to observe the interpersonal distance, in particular by ensuring a distance of at least 1.5 m between the beds. The beds and the relative sheets must be for single use.

▪    The dormitories for overnight stays cannot include a number of children greater than the number established for the composition of the groups, and cannot be shared by different groups.

▪    The collective use of bathrooms should be organized through shifts based on the space available, in order to avoid gatherings and particularly to avoid intersecting different groups.

▪    The organization of all activities must comply with the indications relating to groups and to the relationship with the staff envisaged for childcare services, including the sharing of common areas (bedrooms, refectory spaces, bathrooms, etc.), avoiding the activities and opportunities for intersection.

▪    Tables for meals must be arranged in such a way as to ensure at least a one metre gap between one person and another (with the exception of those not subject to interpersonal distancing on the basis of current regulations.)

▪    For the use of the mask to protect the airways, please refer to the indications of the thematic sheet relating to childhood and adolescence services.