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COVID-19 – Information and updates for tourists

Updated on 2 April 2020 according to the regulations of Prime Ministerial Decree dated 1 April 2020.

 

In order to hinder and limit the possible spread of Covid-19 (Coronavirus) in Italy, the Italian Government has ordered a series of restrictions applied to the whole country.

 

Tourism


On the subject of tourism, the Government encourages avoiding any movement across all country (see “Tourism” section of Decree’s FAQ by Prime Minister of 9 March 2020).

Only Italian and foreign tourists still on holiday who need to come back to their places of residence are allowed to move. Airports and railways stations are open just to allow these people to come back to their own places.

The Italian Government recommends checking the status of flights and means of public transport on the websites of overland, sea and air transport companies before setting off.

 

Restrictions applied to the whole country


The Decrees by Prime Minister dated 8 March 2020, 9 March 2020, 11 March 2020, 22 March 2020, and 1 April 2020 the Ordinance by Ministry of Health of 20 March 2020, the Ordinance by Ministry of Health and Ministry of the Interior of 22 March 2020, establish the following measures, in force until 13 April 2020:

- Movement of people, with public or private means of transport, to a municipality different from the municipality where they currently are, with the exception of well-founded business reasons, urgent matters, movement due to health reasons, is prohibited. Movements will be possible only if justified by business needs or circumstances of need or health reasons to be proved with a self-declaration that can also be made on the spot filling in forms supplied by police authorities. Compliance checks of mobility restrictions will concern roads and highways, trains and railway stations, airports (with the exception of transferring passengers. For Schengen and non-Schengen departures, self-declarations will be requested only for residents or people living in the areas subject to restrictions. For Schengen and non-Schengen arrivals, passengers will have to justify the purpose of their trip upon entry), cruise ships (Venice).

- Movement to a house different to one’s place of residence, included second homes used for holiday, on holidays and pre-holidays, and on the days immediately preceding or following holidays and pre-holidays is prohibited

- Entry to parks, villas, playgrounds and public gardens is prohibited.

- Outdoor recreational activities are prohibited. It’s possible to exercise only close to one’s home.

- Suspension of events and sports contests in public and private places.

- Shutdown of ski lifts in ski areas.

- Suspension of shows and events in public and private places like cinemas, theatres, pubs, dance schools, discos and other indoor places.

- Opening of religious sites is conditioned by the adoption of organizational measures that guarantee a safety distance of at least one meter to attenders.

- Shutdown of museums, institutes and cultural spaces (museums, libraries, archives, archaeological areas, archaeological parks, historical complexes).

- Suspension of activities in gyms, sports centers, swimming-pools, wellness centers, thermal resorts (with the exception of services considered essential levels of care), cultural centers, social centers, recreation centers.

- Suspension of civil and religious ceremonies

 

Business activities


All retail businesses are suspended with the exception of grocery stores and shops selling consumer staples listed below, that are open:

- Hypermarkets, supermarkets, food discount stores, minimarkets and other stores selling food and drinks

- Shops selling frozen food

- Pharmacies and parapharmacies, shops selling medical and orthopedic articles

- Shops selling sanitary items, perfume shops, shops selling personal hygiene items, shops selling soaps and detergents

- Pet shops

- Newsstands and shops selling newspapers, magazines, periodicals

- Tobacco shops

- Optical and photography shops

- Computer stores, shops selling telecommunication equipment, audio and video consumer electronics, domestic appliances

- Filling stations: gasoline, diesel, LPG and the like

- Shops selling fuel for domestic heating

- Hardware shops, shops selling varnishes, glass, electrical and thermal-hydraulic items and lighting items 

 

Other businesses allowed:

- Door-to-door sale of any type of product: through Internet, TV, mail, radio, telephone

- Sale through vending machines

- Laundries and dry cleaners

- Banking, financial, insurance services

- Agricultural and zoo-technical businesses for agro-food processing, including industries providing goods and services

 

We remind you that all open shops and allowed businesses have to guarantee a safety distance of at least one meter. Therefore, business managers have to take care of the access in a limited way or anyway in such a way to avoid gathering of people and keep the safety distance.

 

Non-necessary businesses will be closed. Namely:

- Shopping malls and markets are closed with the exception of food stores inside shopping malls and markets that are open

- Bars, pubs, restaurants, gelaterie, pastry shops and the like are closed. Refectories and on-going catering businesses on a contractual basis, guaranteeing an interpersonal safety distance of one meter, are open. Delivery food services are allowed. Bars, restaurants, self-service restaurants inside railway and ferry stations are closed, as well as inside service and filling stations, with the exception of those located along highways that are allowed to sell only takeaway products to be consumed outside. Bars, restaurants, self-service restaurants inside airports and hospitals are open.

- Hairdresser’s, barber’s shops and beauty centers are closed.

 

Transport


The Presidents of the Regions may order the reduction or suppression of local public transport services (bus, metro, tram). The Ministry of Infrastructure and Transport, upon agreement with the Ministry of Health, may order the reduction or suppression of railway, interregional road (for example by coach), air and sea transport. Anyway, essential services will be guaranteed.

 

To get support and information it is possible to address the Ministry of Foreign Affairs and its diplomatic network (embassies and consulates): https://www.esteri.it/mae/en/ministero/laretediplomatica/rete-diplomatica-mappa.html

 

Useful links:

 

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Hereafter we report links to the information pages arranged by Italian Regions and Autonomous Provinces for the Coronavirus emergency and any possible local regulations.

To get updated information it is also possible to contact Regions and Autonomous Provinces through the email addresses listed below.

The update of the information contained in the recommended pages is managed by local editorial offices.

 

- Abruzzo

Link to further information

Email contact: redazioneweb@abruzzoturismo.it - info@abruzzoturismo.it

 

- Aosta Valley

Link to further information

Email contacts: info@turismo.vda.it

 

- Basilicata

Link to further information (in italian)

Official Tourist Website

Email contact: infopoint@aptbasilicata.it

 

- Calabria

Link to further information (in italian)

Official Tourist Website

Email contact: turiscalabria@regione.calabria.it

 

- Campania

Link to further information (in italian)

Official Tourist Website

 

- Emilia-Romagna

Link to further information

Email contact: emiliaromagnaturismo@aptservizi.com

- Bologna

Link to further information

Email contact: https://www.bolognawelcome.com/en/contacts

 

- Friuli Venezia Giulia

Link to further information (in italian)

Official Tourist Website

Email contact: info@promoturismo.fvg.it

 

- Lazio

Link to further information (in italian)

Official Tourist Website

Email contact: info@visitlazio.com

- Rome

Link to further information

Email contact: https://www.turismoroma.it/en/content/contatti

 

- Liguria

Link to further information (in italian)

Official Tourist Website

Email contact: redazione@lamialiguria.it

- Genoa

Link to further information

 

- Lombardy

Link to further information (in italian)

Official Tourist Website

Email contact: https://www.in-lombardia.it/en/about-us#contact

- Milan

Link to further information

Email contact: info@yesmilano.it

 

- Marche

Link to further information (in italian)

Official Tourist Website

Email contact: comunicazione.turismo@regione.marche.it

 

- Molise

Link to further information (in italian)

Official Tourist Website (in italian)

Email contact: https://www.visitmolise.eu/it/contatti

 

- Piedmont

Link to further information (in italian)

Official Tourist Website

Email contact: info@visitpiemonte-dmo.org

- Turin and its Province

Links to further information

Email contacts: info.torino@turismotorino.org

 

- Puglia

Link to further information

Email contact: redazione@viaggiareinpuglia.it

 

- Sardinia

Link to further information (in italian)

Official Tourist Website

Email contact: tur.urp@regione.sardegna.it

 

- Sicily

Link to further information

Email contact: http://www.visitsicily.info/en/contacts/

 

- South Tyrol

Link to further information

Email contact: info@suedtirol.info

 

- Tuscany

Link to further information

Email contact: staff@visittuscany.com

- Florence

Link to further information

 

- Trentino

Link to further information

Email contact: social@visittrentino.it

 

- Umbria

Link to further information (in italian)

Official Tourist Website

Email contact: contatti@umbriatourism.it

  

- Veneto

Link to further information (in italian)

Official Tourist Website

- Venice

Official Tourist Website

Email contact: info@veneziaunica.it